Question 1

What do you need from us to start?

Accepted Answer

A first call with the person who owns the goal, someone who knows the process day to day, and a sample of real data — documents, tickets, logs or exports. We sign an NDA before we see anything.

Question 2

How fast can you start?

Accepted Answer

Usually one to two weeks after the first call. The outcome brief begins with a short workshop, and the first useful result — measured baseline numbers — arrives in week one.

Question 3

What if we do not know exactly what we need?

Accepted Answer

That is normal. Start with an AI opportunity map: in two to three weeks we talk to your teams, measure where time and money go, and rank five to ten opportunities by expected payback. You choose what to try first — or decide not to build anything yet.

Question 4

How do you price a project?

Accepted Answer

The outcome brief is a small fixed-price engagement. After it, each stage gets its own fixed scope and price — or a monthly fee for a dedicated team or for run & care. You never commit to a large budget before the pilot shows the effect.

Question 5

Do you work for a share of the result?

Accepted Answer

Sometimes, for part of the fee — when the number is clearly measurable, the baseline is agreed and both sides can actually influence it. We discuss this after the outcome brief, when everyone understands the numbers.

Question 6

What if the pilot does not reach the target?

Accepted Answer

The exit rule is agreed before the pilot starts. If it falls short, you get an honest report: what worked, what did not, and whether another approach is worth trying. Stopping at that point is a valid outcome — it is far cheaper than finding out after a full build.

Question 7

Who will we talk to day to day?

Accepted Answer

An engagement lead who owns the plan and the success criteria, and a tech lead who owns the solution. You get a weekly demo on real data, a shared board and a common Slack or Teams channel.

Question 8

Can you work with our in-house team?

Accepted Answer

Yes, and it often works best. We can lead, join your team for a clear part of the work, or build and then hand over with documentation and pairing sessions.

Question 9

Where is the team and which languages do you work in?

Accepted Answer

Warsaw, Poland, in the CET time zone — with comfortable overlap with the UK and the US East Coast. We work in English, Polish and Russian.

Question 10

Which AI models do you use?

Accepted Answer

Whatever fits the task, the cost and your data rules: models from OpenAI, Anthropic or Google, or open-weight models running in your own cloud. We build so the model can be swapped later — and we use no AI at all when a simpler solution moves the number.

Question 11

Is our data safe?

Accepted Answer

Data stays in your cloud or in EU regions when needed. We use provider terms that exclude training on your data, minimise personal data, log access and sign a data processing agreement.

Question 12

How do you know the AI is good enough?

Accepted Answer

Before launch we build an evaluation set from your real cases and agree a quality threshold. Uncertain cases go to a person. After launch we monitor quality and cost, so drift is caught before users notice it.

Question 13

Who owns the code and the data?

Accepted Answer

You do: code, data, prompts, fine-tuned models and documentation. Repositories and infrastructure can live in your accounts from day one.

Question 14

What happens after launch?

Accepted Answer

Either run & care — monitoring, incident response with agreed times, model and dependency updates, and a monthly review of the results — or a planned handover to your team.

Question 15

Can you take over a system someone else built?

Accepted Answer

Yes. We start with a two-week audit of the code, infrastructure, security and running costs, then propose a stabilisation plan with the biggest risks first.

We start from your business goal — and get there together.

Every engagement starts with an outcome brief

Each stage ends with a clear result

We cannot promise your business result alone. Here is what each side owns.

Priced after the outcome brief

Senior engineers, amplified by AI agents

Questions we often get

What should be different in six months?